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Intellisphere AI
All policies

Cancellations

Stop a renewal, understand your remaining access, and know when a change is confirmed.

Working draft

Working draft for review. These pages describe the current build. Operator details, commercial rules and live support channels need review before launch.

At a glance

  • Cancellation is scheduled for the current period’s end.
  • Check your membership for confirmation.
  • A refund or account deletion is a separate request.

Cancel your renewal

Open your Membership page, review your current period and choose the cancellation action. Confirm the choice and check the resulting membership status and end date. The implementation schedules cancellation at the period’s end; it does not shorten a currently active period merely because renewal is stopped.

Local and manual membership changes are recorded locally. For Stripe or Razorpay, a request is sent to the configured provider and the page must show that confirmation is pending until the provider update is reconciled. A failed request is not a successful cancellation.

Access after cancellation

Access depends on a qualifying active membership and its recorded period. Your account, saved items and communication preferences are separate from renewal. When paid access ends, public previews remain available.

Local demo memberships do not collect money or start a real paid renewal. Dates in the demo demonstrate the membership behavior only.

If you change your mind

A scheduled local or Stripe cancellation can be undone when the operation is supported and confirmed. The Razorpay adapter cannot undo a scheduled cancellation here; its current message directs you to choose a new membership after the period ends. Do not assume the same controls are available for every provider.

Refunds, withdrawal and problems

Canceling renewal does not automatically return an earlier payment. Use the refunds guidance for money-back and statutory withdrawal questions. Canceling also does not request account deletion.

If the change is not confirmed, refresh your membership and review the existing state before trying again. A verified support escalation and receipt workflow are required before live billing. Mandatory consumer rights are unaffected by this draft.

Before launch

These remaining decisions explain why this page is a working draft.

  • Approve renewal and price-change notifications.
  • Complete regional withdrawal and complaint intake.
  • Verify provider cancellation messages with live sandbox acceptance.